最好在旅行前1-2天安装您的eSIM，以确保顺利设置，因为安装过程需要可靠的Wi-Fi或数据连接。

eSIM 是数字 SIM 卡，使设备能够连接到移动网络，消除了对实体 SIM 卡的需求。没有 SIM 卡，设备仅依赖 Wi-Fi。激活 eSIM 计划可以将您的设备连接到本地网络，提供无需 Wi-Fi 的互联网访问，并避免昂贵的漫游费用。eSIM 的便利之处在于其虚拟管理；您可以通过设备数字化购买、安装和激活它们，以及管理数据计划和附加服务。

您可以直接在设备的数据设置中检查您的数据余额，或通过我们的Android或iOS应用程序进行自助服务。或者，我们的支持团队通过电子邮件或WhatsApp全天候提供帮助，以协助您了解剩余的数据使用情况。

不，您的eSIM旨在用于单个设备，移除后无法重复使用。它不能在多个设备上扫描和激活。

Yes, you can do that.

Just remove the eSIM from your original device from Settings - Network - eSIM. Then activate your eSIM by scanning the QR code/entering the activation code with your new device and you can transfer your eSIM.

We support one eSIM to be activated and installed 4 times in the same device/different devices.

是的，我们的许多套餐允许无限制的热点共享。然而，这一功能取决于您设备的型号。某些设备可能不支持eSIM热点共享。我们建议您向手机制造商确认兼容性以获取准确的信息。

📊 Check Data Usage on Your Device

📱On iPhone:Go to Settings→Cellular(or Mobile Data).

Scroll downto see which apps are using cellular data.To prevent an app from using mobile data,turn off its toggle(it will then use Wi-Fi only).To check System Services usage:Scroll to the bottom and tap System Services(note: cellular data for system services cannot be turned off individually).

📱On iPad:Go to Settings→Cellular Data.Scroll downto see which apps are using data.Follow the same steps as iPhone to manage usage and reset statistics.📌To reset data usage statistics:Go to Settings→Cellular (Mobile Data)→ Tap Reset Statistics.This will start a new tracking period for your data usage.

📱On Android: Open Settings→Network & Internet→Data usage Check overall usage or view per-app consumption.

This is a data plan travel eSIM that provides a virtual phone number that can be used to send 2 SMS messages and receive SMS message, but no voice calling capabilities.

We offer a wide range of device models including both IOS and Android systems, if you want to check the specifics you can check directly on the product purchase page, or click here to check.